Frequently Asked Questions
Let us help you.
Check out our FAQ below, but if you still have questions please reach out to us with any question or suggestions you may have. We're all ears!
How do I get to my Dashboard?
Why can't I sign in?
Once you declare your role and enter your email address, you will need to finish the sign-up process by checking the email you used to sign up. Within the email you will recieve a URL to set your password and fill in other basic information. After the password is set you can log in with the credentials you provided. If you misplace your password you can reset it here.
If you do not see the email, please check your spam folder. If you are still having issues please contact us and we will figure out the problem.
Can I join a Farmer's Market?
If you own a farm and wish to join a market, you will need to be added to the market by the market manager. Contact the market using their provided contact info and request your farm be added to their market vendors.
Farmers and Producers can also make their own markets, as long as they are managing it. Typically this is for roadside markets or markets/stores on your farm.
How do I add my Farm / Ranch or Market?
You must be signed into an account to make a farm or market. First make an account, then sign in. You should be redirected to your dashboard, otherwise you can navigate to it by clicking on the avatar icon in the top left corner. Once on your dashboard, click on the + button under Farms & Ranches or Markets, depending on your role.
If you are a producer you cannot add a market before you add a farm, because these markets should be only be added if they are managed by you,. Typically for markets on your farm or roadside stalls.
Why can't I add a product to my farm?
You can only add products if you own a farm. A farm must be created in order for you to add products. Market managers cannot add products.
Another reason why you may be unable to add a product is because it is not part of LocalFresh's list of products. If you would like a product added to our list suggest a product here.
Why can I only have one farm location?
This is to insure that our location services are working properly for buyers searching through the map. We recommend adding an additional farm for other locations associated with your farm if you want the public to access this information.
Is there an approval process for products to be listed as Certified Organic?
LocalFresh does not guarantee that product speciality is truth. Our hope is that farmers using this feature are being honest. Please, contact the farmer if you would like more information on the growing or treatment of their products
I want to make my Farm private, how do I do this?
You can designate a farm as private while you are making a farm, or you can edit an existing farm and make it private. Simply navigate to the Create Farm or Edit Farm page and check the box to make it private.
This will hide the address of your farm, but still appear in the general area when serach for on the map in a 5 mile radius.
I want to make my Market private, how do I do this?
You cannot make markets private. This is to allow the public to find local produce/ products and purchase them!
What Markets are open right now?
Unfortunately there is not currently a way to search markets by hours, only by location.
To see the markets nearby and their hours you can allow the website to locate you. When you load localfresh.info you should get a pop-up asking to share your location information. If you do not see the pop-up and don't have a location set, you can set one by clicking on the orange location icon in the top left corner.
Once your location is set you can navigate to the Market page to see locations nearest you. This page also shows the hours they are open.
Why is LocalFresh asking for my location?
LocalFresh uses location serivces to provide farm and market locations near you. We do not keep this information, but it is used by Google map services.
Where are the closest Farms and Markets?
To see markets and farms nearby you can allow the website to locate you. When you load localfresh.info you should get a pop-up asking to share your location information. We do not keep this information, but it is used by Google map services. If you do not see the pop-up and don't have a location set, you can set one by clicking on the orange location icon in the top left corner. There you can either enter your address or select your city/county.
How do I pay for the products listed on the site?
You will need to visit the market selling the product, or if the farm sells on site you can buy produce there. Market and Farm pages should list the available payment options for their location.
You cannot buy products through the website.
Is the Harvest Calendar accurate?
The harvest calendar is as accurate as the farmers make it. The LocalFresh team does not check over the information that is put into the system and relies on the farmer/ ranchers to provide the most accurate information possible.
Please check with the farmers and markets individually if you are curious about the availability of specific products.
How do I save the site to my phone home screen?
Go to the home page and then follow your device-specific instructions to “Add To Homescreen”:
iOS: In Safari, at the bottom of the screen you'll see an icon with an arrow pointing up from a square, click this and then select "Add to Home Screen". Choose a name for the app icon. The Web App will now act as a native app on your homescreen and you will not have to type the URL in again!
Android: In Chrome, the App install notification should automatically happen if you visit the site at least twice, with at least five minutes between visits. Depending on your Android version, you should also find a button to “Add to homescreen” in the menu
Can I add Vendors to my Market?
Market vendors are added when you make a new market. You can also add market vendors to an already existing market that you own.
From your dashboard click on the market you wish to add vendors to. Click the edit button and navigate to the market vendors on the edit page. Begin typing in the farm you want to associate with and the field will automatically show related options. To add another vendor, click on the add another item button directly below these fields.